"For some years I have struggled with the day to day demands of the job while operating with a reduced number of staff. I guess many of you know only too well what that is like! However having a work force of mainly casual staff the short fall in numbers often increased to frightening levels (particularly on Mondays and Fridays.)
Naturally I had a close working relationship with those organisations offering temporary staff for just such an occasion – I worked with three employment companies in fact, and their ability to assist me was erratic and scary at best! You see the companies I used (and they were all ‘major players’ in the industry) all had a carefree ‘really didn’t give a damn’ attitude. “We’ll do our best to find someone, but you haven’t given us a lot of notice!” or my favourite and the most used statement – “Someone is on the way.” But they don’t show up, and when I call back to report this critical event the standard response is “Well I did my best, it’s not my fault they didn’t show – and there is no one else available so sorry we can’t help, goodbye.”
After being treated the same way by these employment companies over a long period of time I guess I learnt to accept this as the norm. Then one day an old friend of mine who worked for a competitive company suggested I call Base Recruitment (a Division of Select Recruitment & HR Ltd). I did – and I can’t thank that old friend of mind enough, what a difference!!!
Base Recruitment is so unbelievably better. How? Well mostly because they care – they really do! And better still they took ownership of my staffing problems. Always keeping me updated on how they are going locating staff, then who they have and when those staff will be arriving at the designated work site and they do! If their staff have no transport and I have an urgent staffing problem, without saying a word the Base Recruitment consultants will arrange for one of their team to collect the employee by car and rush him to my site.
But wait there’s more! All the staff I have dealt with from Base Recruitment possess that ‘X’ factor – not just good at their job, but also pleasant, polite, hardworking and intelligent. And the people they sent me were just the best. Such a change from what I was experiencing before using them.
I’ve been so delighted with Base Recruitment over the last eighteen months I decided to pass on the secret given to me by my mate - and share that experience with you. Trust me, if you use any other company other than Base Recruitment for your temporary staff requirements then:
Bill Rodger, Operations Manager, Allied Movers (NZ) Ltd
"GSL is in the business of facilities management for Regional and City Councils, schools, businesses and private property owners. We require a varying number of staff throughout the year depending greatly on weather, growth patterns, contracts and one-off jobs. As a result, staff numbers fluctuate often and Select have consistently provided GSL with reliable and suitably qualified staff for various positions at both our Christchurch and Dunedin branches. We have been able to rely on their ability to provide staff at short notice, screening of staff for long term appointments and efficiency in solving any staffing issues we may have. We recommend Select as a professional provider of Recruitment and HR services and on call staff appointments."
Des Cameron, General Manager, GSL Ltd
"EnviroWaste Services is proud to be associated with Select Recruitment in a business relationship for the last 10 years. The professional and focused team at Select fully understand the demands and safety aspects of our business and provide excellent support and back up"
Kevin Edgar, Branch Manager Envirowaste
"Over the past four years, Greenslades has experienced considerable growth due to quality business improvements, broadening our range of services and through providing excellent customer service. This has resulted in an ongoing need for suitably skilled and qualified staff that 'fit' with our culture. By gaining a thorough understanding of our needs and working closely with us, Select has been able to provide quality staff, and a professional, consistent service. Select maintain high standards, working with passion and enthusiasm. We enjoy our relationship with Select and look forward to continuing to work well together in the future."
Roy Borgman, Chief Executive Officer, Greenslades Ltd
"GRD Macraes is delighted to have been closely associated with Select since 1998. During this time a strong business relationship has been and continues to be developed. Select has adopted our business as their business and has worked with us as an owner rather that a revenue gatherer. Select get into your business by way of their understanding and when we have hurt, they have hurt - a trait that very few service providers demonstrate. At times we wonder whether Select works for GRD Macraes or for themselves!"
Len Jubber, Former CEO, GRD Macraes Limited
"To assist in identifying the ideal employee was well as sourcing temporary placements for positions within our organisation we have engaged the services of Select Recruitment and HR Ltd. Select have been proactive in their approach to employee placement. They have provided a professional, flexible service as well as consistently following up on candidate suitability. Select are our recruitment agency of choice and I have no hesitation in recommending them."
Deirdra Brown, Sanitarium
"At the Dunedin Centre, a busy and irregular programme of bookings mean that reliability and flexibility are essential for us. Select Recruitment guarantee that staff are present and ready to work when we need them, no matter what time of day or night - and that these staff have the right skills. Select Recruitment makes staffing simple for us through excellent communication and outstanding organisation. We rely on Select Recruitment and they do not let us down."
Debra Simes, Manager, The Dunedin Centre
"In working with Select they have demonstrated time and again that their strengths are many and outcomes are high. The Select team have worked closely with our organisation so that they can clearly understand the individual roles, tasks and skill levels required. This, coupled with their ability to define our culture has ensured a sound "role-fit" when placing candidates.
Additionally, Select have been flexible, professional and at times bent over backwards for us when we wanted to recruit high levels of staff at very short notice due to our company’s growth. The team have been reliable, supportive and genuinely interested in our needs and determining the best way they are able to provide support. I would strongly recommend Select Recruitment and HR as a first supplier of quality candidates."
Judith Stevich, Call Centre Manager, Contact Energy
"Computerland has used Select to recruit staff for our Dunedin office for the last 5 years. Select consultants quickly and thoroughly understood our culture and our job and task requirements, ensuring the staff they recommended fitted into our organisation, not only in terms of their individual role and skill set, but also as part of our 'can-do attitude' team.
Select have also assisted us with performing psychological and EU tests on staff as they have moved to new positions within our company, which enabled us to ensure we understood what support structures and resources the employee required to allow them to best fulfil their new role."
Bryan Morton, Director, Computerland
"When Tamahine has a production overflow or bottleneck it is comforting to know that we can rely on Select Recruitment and HR to supply keen, energetic and reliable people when we require them. Tamahine contracts Select to supply temporary staff and many temporary placements become full-time employees of Tamahine. The temping period provides us with an insight into work ethic, reliability and competencies. We believe the relationship we have with Select helps us to build a strong and competitive production team. It's a simple, cost effective, employment strategy."
Hadden Gamble, Production Manager, Tamahine Holdings Ltd